I would then clarify exactly what and who she has authority over. Marshall seemed to agree with Ayishia in her request for a formal copy of her authorities and responsibilities, but also pondered the idea that maybe Ayishia had uncovered a major organizational problem throughout the bank. You are commenting using your Google account. The advantages of this option is as follows:. Without these clear roles, Ayishia could also expect some lack of cooperation from other department because the chain of command is upward and is bounded within each own department. She is the Chief Information Officer.

I would delegate them all to work for the assorted subdivisions and work every bit corporate delegates. Ayishia reported to Marshall with several frustrations. Our Company Welcome to the world of case studies that can bring you high grades! The president of a large regional branch was campaigning to decentralize IT to be under each branch authority instead of coursing everything through corporate IT. Ayishia will also handle this team but she will have project managers that will lead the completion of the project from coordination to monitoring functions. With goals of innovation and a rapidly changing environment, however, the organization tends to be much looser, free-flowing, and adaptive, using an organic system.

Please choose the access option you need: I would also take into account what troubles the IT department comes into when helping other members of the bank, and whether or not those troubles are due to the information system currently in place. Divisional structure groups employees based on similar organizational output. Equally far as organisation of the IT Department should travel.

case study fmb&t

The bank is also a service technology that has direct contact with customers in providing its products or services. Horizontal coordination is also important especially that business now realizes the advantages of breaking barriers within departments and instead foster cooperation and communication to effectively achieve business goals especially in our changing environment where one should vmb&t better and faster.


How about receiving a customized one? Chain of Command — IT Department is a staff department because it provides specialized skills that support the line departments.

Critical Analysis for Fmb&T

Project managers are located outside of the departments and have responsibility for coordinating several departments to achieve desired project outcomes. Possibly it is clip for the bank to give the IT section more power or put them higher up in the order of the concern. There are several other things that could hold been the root of the jobs Ayishia described. I would then clarify exactly what and who fmb&g has authority over.

case study fmb&t

If you contact us after hours, we’ll get back to you in 24 hours or less. Marshall should ensure that stufy department heads should cooperate to the assigned project managers in the IT Department. Accessed May 22, The terms mechanistic and organic can be used to explain structural responses to strategy and the environment. How about make it original? To find out more, including how to control cookies, see here: The solutions to address the customer needs are not included in the regular functions of the existing departments and a special team may be formed in order to look for solution thru strong horizontal coordination.

CASE STUDY FMB&T by Amirul Farhan on Prezi

The president of a large regional branch was campaigning to decentralize IT to be under each branch authority instead of coursing everything through corporate IT. Marshall should set an approval matrix that shows the approving party for a range of amount of any CAPEX purchases needed by each team.

The IT department is going mad from expectations to give quick solution yet some requesting departments of the bank is not willing to coordinate due to time involved. By continuing to use this website, you agree to their use.


case study fmb&t

In general, the main thing to rmb&t would be to see how the bank runs after Ayishia feels more comfortable with her job and evaluate the company before making a decision.

Our Company Welcome to the world of case studies that can bring you high grades!

We’ll occasionally send you account related and promo emails. If their strategic goals are efficiency and stability of resources or processes, then functional structure can be applicable while a framework towards a horizontal structure is suitable where strategic goals are innovation and flexibility especially at the branch level.

People at lower levels have more responsibility and authority for solving problems, enabling the organization to be more fluid and adaptable to changes. Submit your report to the W2: The main organizational causes of the frustration that Ayishia Coles feels is that there is no exact or clear statement of her personal responsibilities and authority.

Sorry, but copying text is not allowed on this site. Work specialization to identify how organizational tasks are divided within a specified degree. One team will handle the corporate IT Infrastructure jobs which includes basic troubleshooting, network connections, purchase of hardwares and softwares, etc.

She had also expressed that these employees that came to her expected immediate results, but when she tried to be an administrator or facilitator, her efforts were not responded to with open arms.

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